Returns & Exchanges
At Frisco RoughRiders, we want you to wear your team gear with pride; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Verify Eligibility
Ensure your merchandise is in its original, unworn condition with all tags attached; please note that game-worn jerseys and clearance items are final sale.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return and print your prepaid shipping label.
Package Your Gear
Securely pack the items in their original packaging if possible and include the packing slip before dropping the parcel off at any authorized shipping location.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing